Skip to content
   

NYT36 - (NYT36) COLORADO SPRINGS, Colo. -- July 9, 2004 -- DRIVE-THRU-OUTSOURCING -- Steve Bigari sits in his call center where operators take fast food orders for McDonald's restaurants as far-flung as Boston and Brainerd, Minn., and as near as a few mil

NYT36 - (NYT36) COLORADO SPRINGS, Colo. -- July 9, 2004 -- DRIVE-THRU-OUTSOURCING -- Steve Bigari sits in his call center where operators take fast food orders for McDonald's restaurants as far-flung as Boston and Brainerd, Minn., and as near as a few mil