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(DLM2775) - Vern Howard, an operations supervisor with Denver Parks and Recreation, talks with Cindy May, 43, as she shovels her way through several feet of crusty snow and ice as she tries to clear a safe path for pedestrians on the bridge at South Holly Street and Cherry Creek South Drive in Denver, Colo., Wed. Jan. 10, 2007. May's two twin 10-year-old daughters Emily and Elizabeth go to school at McMeen Elementary and walk across the bridge to get home from school everyday. May said she noticed how unsafe the passage was across the bridge when her daughters pointed out how fun it was to walk across the mound of snow that was piled so high that less than a foot of guardrail protected pedestrians like her daughters from the 20 foot plunge to Cherry Creek below. When she got home she called the 311 hotline to bring the unsafe situation to the attention of the city. She said she was not satisfied with the city's response that it would be cleared, but it was unclear when it would be done. So, May decided to take matters into her own hands and headed out to the bridge at 9:30 a.m. to clear a path. Within half an hour a couple of workers from Denver Parks and Recreation showed up and started shoveling at the other side of the bridge. Then Howard came out to tell May that they were working on getting it cleared, but that it would require a permit to close the road and may take a couple days, but that it would get done and that she did not need to be there shoveling. That was not good enough for May and she continued shoveling. Howard then made a flurry of phone calls and within an hour two plows showed up and cleared the sidewalks. (DARIN MCGREGOR/ROCKY MOUNTAIN NEWS) **Cindy May (cq) **Vern Howard (cq) **Emily and Elizabeth May (mom)

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